Hello,
At Ceryx we take great pride in our Hosted and Managed Exchange solutions. We have architected our solutions to the highest standard so we can deliver peak performance and availability for our customers. We do this for the portion of the market that recognizes the value of high productivity and understands the cost of latency and downtime that can plague complex, business-grade email systems like Microsoft Exchange.

We believe we can do this – invest heavily in our systems and processes – and still be able to offer great value and be very competitive in the market.

Still, the market is crowded with ‘budget’ providers who offer massive or even ‘unlimited’ mailbox sizes at incredible discount rates. While these solutions may be suitable for casual users, we think it’s important to highlight what these providers may have compromised on, in order to be able to keep their costs low enough and still run a viable business.

All solutions are not built the same. To help clients properly evaluate the different solutions in the market and give them the knowledge to be able to ‘look under the hood’ we recently published a paper that explores some of key areas to explore when evaluating a Microsoft Exchange deployment:

  • Architecture – Dedicated or Virtual? Storage Area Networks or Attached Storage?
  • IOPS – Is your provider following or improving upon Microsoft guidelines?
  • Storage Load – Does your provider provide ‘breathing room’ on the system or packing them in?
  • SPAM and Anti-Virus – Is there gateway and backend Anti-Virus?
  • Monitoring – Does your provider react to problems or plan for them?
  • Mobility – Has your provider built in additional layers of redundancy for BES (BlackBerry Enterprise Server)?

If you are interested in learning more, go to www.ceryx.com/availability/ and see how your system measures up.

We hope content like this will help clients make more informed decisions when purchasing outsourced applications. If there are other areas that you would like to see us explore and write about, please send us a comment.

Thanks,
Richard